BirdSpin Terms and Conditions

Welcome to BirdSpin. These Terms and Conditions govern your use of our website and services. By registering an account, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, we ask that you refrain from using our platform.

About Our Operator

Our casino is owned and operated by Fionex Holding Ltd, registered at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros, and licensed under the eGaming License issued by the Autonomous Island of Anjouan, Union of Comoros, license number ALSI-202409044-FI2. The website is operated by a company registered in the Republic of Cyprus, located at Kasou 18, Office 41, 1086, Nicosia, Cyprus. At BirdSpin, we are committed to providing a fair, transparent, and secure gaming environment for all our registered players.

Eligibility and Account Registration

To use our services, you must be at least 18 years old, or the legal age of gambling in your jurisdiction, whichever is higher. When you complete BirdSpin register procedures, we require accurate and truthful personal information, including your name, date of birth, and contact details. We reserve the right to verify your identity at any time, and incomplete or fraudulent registration data may result in account suspension.

• You may hold only one account with us at any given time
• We prohibit the creation of duplicate accounts by the same individual or household
• You must keep your BirdSpin login credentials confidential and secure
• You are responsible for all activity conducted under your bird spin login details

Restricted Jurisdictions

Our services are not available to residents of certain countries, including but not limited to the United States of America, United Kingdom, France, Netherlands, Spain, and numerous others listed in our full restricted countries policy. We at BirdSpin reserve the right to deny or terminate service to players residing in restricted territories, even if an account was created in error. It remains your responsibility to ensure that online gambling is legal in your country of residence.

Deposits and Withdrawals

We accept a wide range of payment methods for birdspin deposit transactions, including Visa, Mastercard, Skrill, Neteller, Paysafecard, Interac, and various cryptocurrencies such as Bitcoin, Ethereum, and Tether. The minimum deposit amount is €20, and the minimum birdspin withdrawal amount is also €20. Our withdrawal limits are set at €500 per day and €10,000 per month, with equivalent limits in other supported currencies. Higher limits may be arranged for VIP players through our dedicated VIP manager.

Processing times vary by method: e-wallet withdrawals are typically completed within one business day after verification, cryptocurrency withdrawals within 0-24 hours, and card or bank transfer withdrawals within 1-3 business days. Pending time before processing may take up to three business days, depending on the method used and whether it is your first cashout request.

Bonuses and Promotions

Our BirdSpin bonus offerings, including the Welcome Pack of up to €1,200 and 600 Free Spins across your first three deposits, are subject to specific terms. When claiming any birdspin casino bonus, including birdspin no deposit bonus offers and birdspin free spins, you agree to the applicable wagering requirements, maximum bet limits, and expiry periods detailed on our promotions pages.

• Standard wagering requirement for deposit bonuses is 35x the bonus amount
• Weekly cashback wagering requirement is 50x the cashback amount
• Maximum bet while a bonus is active is €5 or the equivalent in your currency
• Only one active bonus is permitted per account at any time
• We reserve the right to void winnings obtained through bonus abuse or fraudulent play

Any bird spin promo code or bird spin bonus code offered through our marketing channels must be entered correctly at the time of deposit to qualify for the associated promotion. We are not obligated to honor bonus codes submitted after the applicable deposit has been processed.

Loyalty Program

Our BirdSpin Loyalty Program rewards consistent play with points, free spins, and cashback across five statuses and fifty levels. Loyalty points are earned only on qualifying slot wagers and are used exclusively for progression; they cannot be exchanged for cash or withdrawn. We calculate weekly cashback based on net losses from deposits made between Monday 00:00 and Sunday 23:59 UTC, with rates ranging from 3% to 15% depending on your status tier.

Games and Fair Play

At BirdSpin, we offer over 2,000 slot titles and 10,000+ games in total from 143 licensed providers, including Pragmatic Play, NetEnt, Play'n GO, and Evolution. Our bird spin slots and live casino tables, including Blackjack, Roulette, and Game Shows, operate using certified random number generators to ensure fair outcomes. We do not guarantee any specific win rate or outcome, and all gameplay results are final once displayed.

Account Suspension and Termination

We reserve the right to suspend or close your account if we suspect fraudulent activity, breach of these terms, use of prohibited software, or violation of applicable gambling laws in your jurisdiction. Where an account is closed due to a confirmed breach, we may withhold any pending winnings. You may also request closure of your own account at any time by contacting our support team.

Responsible Gambling

We encourage all players to gamble responsibly and offer tools such as deposit limits, self-exclusion, and cooling-off periods. If you feel that your gambling habits are becoming problematic, we urge you to contact our support team or seek assistance from a relevant support organization in your region.

Customer Support

Our support team is available 24/7 via LiveChat, and you may also reach us by email at [email protected] or, for VIP-related inquiries, at [email protected]. Whether you need help with a bird spin casino login issue, a birdspin casino app question, or a bird spin casino bonus inquiry, our team is ready to assist in English.

Amendments to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. Continued use of your BirdSpin account after any such update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any changes.

Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our platform, including technical interruptions, connectivity issues, or third-party payment processing delays. Our liability, where applicable, shall be limited to the amount held in your account balance at the time of the dispute.

Governing Law

These Terms and Conditions are governed by the laws applicable to our licensing jurisdiction, the Autonomous Island of Anjouan, Union of Comoros. Any disputes arising from your use of our services shall be resolved in accordance with this governing framework, and we encourage you to first contact our support team to resolve any concerns amicably.